Shipping & delivery

Charges and estimated delivery

Standard shipping is $5.99. Handling usually takes 1–2 business days, followed by an estimated 3–6 business days in transit. Total estimated delivery is 4–8 business days.

Business days exclude weekends and public holidays. Estimates are not guaranteed arrival dates. Any destination restriction and the final order total must be shown before payment.

Handling and dispatch

Order cutoff: 3:00 p.m. Eastern Time, Monday through Friday. Orders received after the cutoff enter the next business-day handling window. This is not a promise of same-day dispatch.

Handling covers order preparation before carrier handover. A tracking label alone does not mean the carrier has received the parcel. Dispatch and tracking details are provided for the actual shipment.

Address changes and delays

Check the delivery address before submitting an order. If a correction is needed, contact customer care with the order reference promptly. An address change is not confirmed until its status has been checked.

If a shipment is delayed, ask customer care to check its progress. A new delivery estimate does not replace your options to cancel or obtain a refund where applicable. Do not send extra payment in response to an unverified delivery message.

Customer care

Monday to Friday, 8:00 a.m. to 5:00 p.m. Eastern Time (America/New_York). We usually reply within one business day.

Order cutoff: 3:00 p.m. Eastern Time, Monday through Friday. Orders received after the cutoff enter the next business-day handling window. This is not a promise of same-day dispatch.

The published address is for correspondence. Contact customer care for instructions before sending any return.